Hire Tech Support
from the Philippines.

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Professional Tech Support

Looking to simplify your life and accelerate the growth of your business without the high costs
associated with hiring someone locally?

Get tech support from the Philippines!

There is a significant cost savings associated with outsourcing work to the Philippines, as the cost of living and wages are lower compared to Australia. This can help companies reduce their overall expenses while still maintaining high-quality customer support services.

  • Diagnosing and resolving hardware and software issues for clients via phone, email, or chat.
  • Providing step-by-step instructions to clients for resolving technical problems.
  • Assisting clients with system maintenance.
  • Network support
  • Account management and support
  • Documentation and reporting
  • Maintaining clear and professional communication with clients to ensure a positive support experience.
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At Outshore, we offer highly competitive compensation to our pool of Tech Support based in the Philippines.

This allows us to attract the most talented and experienced individuals, ensuring that our clients
receive top-notch assistance at an affordable price point.

Large pool of skilled and talented workers

With a strong education system and a robust IT industry, workers in the Philippines have the necessary skills and knowledge to provide excellent tech support services. This can help Australian companies improve their overall customer satisfaction ratings and maintain a competitive edge in their respective industries.

Outsourcing tech support to the Philippines can also provide companies with increased flexibility and scalability. With a large and diverse workforce, companies can easily scale their tech support services up or down as needed, depending on business demand. This can help companies better manage their resources and respond to changing market conditions more quickly.

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Partner with us!

By partnering with us, you can experience the benefits of having a skilled virtual assistant without the hassle and expense of hiring someone locally.

Contact us today to learn more about how our virtual assistants can help you.

Simplify your life and achieve your business goals.

Schedule a free consultation today

Still Have Questions? Here’s some FAQ’s to help you decide:

All tasks are completed using your preferred cloud-based software. If you have a specific software or platform in mind for your Digital Marketing Manager to use, please mention it in the Skills and Qualifications section of your job description form. Our Recruitment Specialists will then ensure to vet candidates based on the relevant experience.

This will ultimately depend on the successful candidate, but our candidates generally possess outstanding English language proficiency. You can assess their communication abilities during the interview process, and if required, conduct additional examinations to validate their overall skill sets. There is no pressure to hire a candidate that you aren’t totally confident in.

Our recommendation is to stick with the same communication tools that you are currently using with your colleagues and on-site staff. We suggest utilising Google Drive’s collaborative documents, and screen-sharing via Skype, Teams, or Zoom can also be beneficial. Ultimately, your Digital Marketing Manager is available to facilitate your preferred mode of communication.

. No, the assigned individual will be a committed employee of your organisation. We do not offer project-based services. Outshore’s service offerings relate to job roles that are structured for long-term, full-time, or part-time employment, with a minimum requirement of 20 hours per week for part-time positions. The engagement will be on an ongoing basis.

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